INTRODUCTION

INTRODUCTION

CG|Motocorp is the automobile division of Chaudhary Group. Actively involved in the automobile business for the past 30 years, CG|Motocorp started as far back as 1980 and has grown from strength to strength - to be currently positioned as Nepal’s leading automobile distributor. It is only one sole distributor of Suzuki Motors Corporation (Japan), Maruti Suzuki India Ltd. and TVS Motor Company India Ltd for Nepal.

Today, CG|MOTOCORP is the Nepal's leading distributor in automobiles sales. 

Suzuki range of power-packed new generation cars include Alto, K10, Wagon R, Estilo, Astar,  Ritz, Swift, Dzire, Celerio, Ciaz and Grand Vitara. Products range from economy to small vehicles to utility vehicles and mid-range cars. 

In the present scenario of Nepali context, we can see the lifestyle of Nepalese has drastically changed. Huge mass of people can be seen using different models of Car section of different companies . More the advance technology used, more the demand we see. So this point ‘Technology” is much more challenging in Sales . To overcome it, we could not be apart from “Service” . Once the sales is complete, we are standby here to face the Customer.

AUTHORIZE DEALER NETWORKS (SERVICE CENTERS):

A.       EASTERN REGION

1.       KAPURI AUTOMOBILES

(MARUTI SUZUKI Authorized Service Station, Birtamode)

Anarmani – 4, Birtamode, Jhapa

2.       KOSHI AUTO PVT. LTD.

(MARUTI SUZUKI Authorized Service Station, Biratnagar)

Airport Mode, Biratnagar, Morang

3.       GAJURMUKHI TRADE AND SERVICE LINK

(MARUTI SUZUKI Authorized Service Station, Dharan)

Gaganlal Marg, Bhotepul, Dharan, Sunsari

4.       GAUTAM AUTO WORKS

(MARUTI SUZUKI Authorized Service Station, Birgunj)

Trimurti Chowk – 14, Shreepur, Birgunj, Parsa

5.       AN ENGINEERING PVT. LTD.

(MARUTI SUZUKI Authorized Service Station, Hetauda)

Nandasthan Marg, Hetauda, Makwanpur

B.      CENTRAL REGION

1.       KAPURI BROTHERS ENTERPRISES

(MARUTI SUZUKI Authorized Service Center, Sitapaila)

Sitapaila, Kathmandu

2.       MEGA AUTOBOBILES SERVICES PVT. LTD.

(MARUTI SUZUKI Authorized Service Center, Maharajgunj)

Maharajgunj, Kathmandu

3.       AUTO AVE PVT. LTD.

(MARUTI SUZUKI Authorized Service Station, Mitrapark)

Mitrapark, Kathmandu

4.       DHANA SHREE AUTO CARE

(MARUTI SUZUKI Authorized Service Station, Jadibuti)

Jadibuti, Kathmandu

C.      WESTERN REGION

1.       UDR AUTO ENGINEERING

(MARUTI SUZUKI Authorized Service Station, Pokhara)

Nayabazar, Pokhara, Kaski

2.       AUTO SERVICE MART

(MARUTI SUZUKI Authorized Service Station, Butwal)

Kalikanagar, Butwal – 12, Rupandehi

3.       NAVIN AUTO CARE

(MARUTI AUTHORIZED Service Station, Narayangarh)

Kamalnagar – 4, Saheed Chowk, Narayangarh, Chitwan

4.       RATNALAXMI INTERNATIONAL (P.) LTD.

(MARUTI SUZUKI Authorized Service Station, Nepalgunj)

Manikapur, Nepalgunj, Banke

5.       KISAN AUTOMOTIVES

(MARUTI SUZUKI Authorized Service Station, Dhangadi)

Dhangadi – 2, Kailali

6.       UNITED SAI MOTORS

   (MARUTI SUZUKI Authorized Service Station, Bhairawaha)

           Bhairawaha, Rupandehi.

AFTER SALES – SERVICE :

A motor vehicle service is a series of maintenance procedures carried out at a set time interval or after the vehicle has travelled a certain distance. The service intervals are specified by the vehicle manufacturer in a service schedule and some modern cars display the due date for the next service electronically on the instrument panel.

The completed services are usually recorded in a service book which is rubber stamped by the service centre upon completion of each service. A complete service history usually adds to the resale value of a vehicle.

Maintenance tasks commonly carried out during a motor vehicle service include:

·         Change the engine oil

·         Replace the oil filter

·         Replace the air filter

·         Replace the fuel filter

·         Replace the spark plugs

·         Tune the engine

·         Check level and refill brake fluid

·         Check level and refill power steering fluid

·         Check level and refill Automatic Transmission Fluid

·         Grease and lubricate components

·         Inspect and replace the timing belt if needed

·         Check condition of the tires

Mechanical parts that may cause the car to cease transmission or prove unsafe for the road are also noted and advised upon.

DASH / INSTRUMENT WARNING LIGHTS

	THE CHECK ENGINE LIGHT. Every new car now comes with OBD-II - On Board Diagnostics 2. This is a fault-registering system connected to sensors all over the car, engine, fuel and emissions system. When the check engine light comes on, it can mean many things. There are something like 4,000 unique OBD2 codes that can be stored. Handheld OBD2 diagnostic tools can be plugged in to the OBD2 port which is normally under the dash on the driver's side. These tools can read out the fault code and/or reset the system to contain no codes. Codes are split into two categories - historical/inactive, and active. The historical codes are lists of things that have been detected in the past but are no longer an issue, whilst the active codes are things that are a problem right now. Codes are subdivided into B-codes (body), C-codes (chassis) and the biggest list of all - P-codes (powertrain). P0440 OBD-II code. This is the most common code you'll find and it's the first thing you should check. P0440 is the code for Evaporative Emission Control System Malfunction which covers a multitude of sins. The one thing it covers that you can check is your gas cap (petrol cap). Most new cars have a pressurised fuel system and vapour recovery loop. If you've filled up with petrol and not twisted the gas cap until it clicks, you've not sealed the fuel system. It won't pressurise and the OBD2 system will log a P0440 code. In fact, on a lot of cars, that code is so common they'll actually have some way of telling you to check the gas cap. In the Honda Element, for example, if a P0440 code is logged, the dash scrolls "CHECK GAS CAP" across the odometer display. So if you get a check engine light, check the gas cap first and see if the light goes off. Note : even if the light does go off, the code will likely still be stored in the OBD system and will show up next time it is checked. It wasn't the gas cap. If tightening the gas cap didn't do it, you'll need to find someone with an OBD2 diagnostics tool or reader. Some garages will charge you just for plugging the device inand reading the code. If they do, walk away. They're ripping you off. Better to find a garage or mechanic that will read the code and actually give you a diagnosis rather than just making you pay to find out a number. Smaller garages and local mechanics will normally do this for you for a small fee, and being independent, the diagnosis won't be predicated on you buying some expensive parts from a corporate chain. If you're a do-it-yourself type used to working from shop manuals, then a lot of places that will give you the diagnostic code for free. In America specifically, the Schuck's chain do free diagnostics checks (Checker, Kragen, Murray's, Advance) as well as AutoZone. Drop in - don't phone up and ask. A lot of times if you phone up they'll tell you it's $40. If you just turn up, more often than not they'll do it for nothing. In the UK I'm not sure who does - if you know, drop me a line. The alternative, if you're into maintaining your own vehicles, is to buy a reader and do it yourself.
	THE SERVICE ENGINE LIGHT / MAINT REQD LIGHT. This might indicate "Service", "Service Engine" or "Maint Reqd". It's an indicator that you're getting close to a scheduled maintenance interval. On some cars it's as simple as counting miles before it comes on, whilst on others it maps engine temperatures, oil temperatures, air temperatures and other indicators of probable stress to tell you when it might be time for new oil or a service. In most cars this can be overridden or reset by you, the owner. Your handbook will tell you if this is the case. If you take your car for a service, the garage should reset it for you. Typically this light will come on when you start your car, and then turn off again as part of the self-check. If it stays on for 10 seconds then turns off, it normally means you're within 500 miles of needing a service. If it flashes for 10 seconds, it normally means you've exceeded a recommended service interval.
	THE ELECTRICAL FAULT LIGHT. This warning light is different in every car but normally it looks like a picture of a battery, similar to the picture on the left here. You'll see it come on and go off when you start your engine as part of the car's self-test, but if this light comes on and stays on, it means the electrical charging system is no longer working properly. Think of it like a cellphone battery. If the cellphone is plugged into the charger, you can use it indefinitely, but when you disconnect it from the charger, there's a limited amount of time before your battery runs out. It's exactly the same in your car, only bigger. Every car has an alternator - the charger - and a 12v battery used to supply power to the electrical system. If the alternator becomes faulty or the drive belt to it snaps, then it will not be able to do its job. The longer you drive, the more your car will use up the remaining juice in the battery and eventually the engine will die. This almost always requires a new or refurbished alternator.
	BRAKE WARNING LIGHT 1 Most cars nowadays have a brake warning light on the dash. Its purpose is to alert you that something is wrong in the braking system somewhere. If it comes on, check your owner's manual to find out its meaning. The brake warning light doesn't have a standard meaning; it could be used for multiple purposes. For example, the same light may be used to show that the hand brake (parking brake for the Americans amongst you) is on. If that's the case and you're driving, you ought to have noticed the smell of burning brake dust by now. The light can also indicate that the fluid in the master cylinder is low. Each manufacturer has a different use and standard for this light. Which is nice. Because it would be such a drag if the same indicator meant the same thing in every vehicle.
	BRAKE WARNING LIGHT 2 If you've got an ABS-equipped car, you also have a second light - the ABS light. If it comes on, get it seen to as soon as possible. It means the ABS computer has diagnosed that something is amiss in the system. It could be something as simple as dirt in one of the sensors, or something as costly as an entire ABS unit replacement. Either way, if that light is on, then you, my friend, have got 1970's brakes. It's important to note that this light normally comes on when you start the car and then switches off a few seconds later. If it blinks, throbs, flashes or in any other way draws your attention to itself, then take note. It's not doing that just to please itself. Compared to a steady light, a blinking ABS light normally indicates something more serious. In some cases it could be as bad as "you have no brakes at all."
	COOLANT WARNING LIGHT This is normally the coolant level warning light. If this comes on it means that the level of coolant in your radiator is low and needs topping up. DO NOT OPEN THE RADIATOR CAP WHEN THE ENGINE IS HOT! The coolant system is pressurised and it could easily release pressure and spray you with boiling coolant. Do it when the engine is cold. Top up the system with either a pre-mixed coolant bought from a shop, or with distilled water. Don't use tap water - the mineral deposits in it boil out in the cooling system and calcium gets depositted around the inside of the radiator making it less efficient (which will eventually cause it to fail). It's always best to use pre-mixed coolant, or to mix your own rather than using neat water. The coolant mixture behaves as an antifreeze in winter as well as a corrosion-inhibitor to stop your engine rusting from the inside out.
	OIL WARNING LIGHT Typically this light will come on if your oil pressure is too low. Low oil pressure is serious and if you continue to drive with this light on, eventually your engine will die. Low oil pressure can be caused by a failed oil pump, a blocked oil filter or strainer in the sump, or by low oil levels - for example if your engine is burning oil. Either way, you need to get it fixed, and fast. Low oil pressure is A Bad Thing and your engine won't thank you for leaving this problem untreated.